Privacy Policy

1. Introduction

Fairfax Investment Partners LLC ("we," "our," or "us") operates the 10ex.ai platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number)
• Company information and business details
• Payment and billing information
• Account credentials and authentication data

2.2 Usage Data

We automatically collect information about how you access and use the Service, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Date and time of access
• Referring website addresses

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To process transactions and manage your account
• To send you technical notices and support messages
• To respond to your comments and questions
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our Service
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

To request deletion of your personal data, email privacy@10ex.ai. We will review and process your request in accordance with applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fairfax Investment Partners LLC
Chicago, Illinois
Email: privacy@10ex.ai